You can find detailed usage instructions in the user manual that comes with your RELX device. Typically, you would insert a pod into the device, inhale through the mouthpiece, and the device will automatically activate to provide vapor.  

The best way to get used to vaping is to start slow. Take small puffs and get familiar with the feel of the device before you increase your speed or intensity.

When the Relx device is not being used, store it properly in a safe, dry place.

Avoid storing a RELX device on an empty charge for more than two weeks. It is best to fully charge the device and remove the RELX pod before storage.

As with all products that contain nicotine or are intended for use with nicotine consumption, the RELX device should be kept out of the reach of children and pets.

If you plan to store your RELX device for an extended period, it’s advisable to remove the pod, ensure the device is turned off, and store it in a cool, dry place to prevent damage.

Yes, RELX devices are rechargeable. Relx e-cigarettes are usually charged in two ways, one is a Built-in Pogo pin and the other is a USB-C Charging. However, please note that different devices charge in different ways. For example, the product RELX Infinity can be recharged in both ways. But the RELX Essential can only be charged by USB-C.

Using Relx while charging is generally not recommended due to safety concerns. Vaping while charging can be harmful to your battery over time, and the risk of battery incidents increases as heat builds up within your charging device.

The battery life of a fully charged RELX device can vary based on factors like usage patterns and device model. Refer to the user manual or product details page of our website for specific battery life information.  Depending on how often you vape, usually it can last for 2-5 days, 250-300 puffs approximately.

RELX pods usually come in a variety of nicotine strengths, often ranging from low to high concentrations. Common options include 0mg/mL (nicotine-free), 3mg/mL and 5mg/mL. The available nicotine strengths can vary based on regional regulations and flavor choices. 

Many modern devices have LED indicators that display the battery level. For Relx devices, you may usually encounter the following:


Leakage can occur with any e-cigarette brand, including RELX. However, RELX designs its pods to minimize leakage. Proper handling, storage, and usage can help reduce the likelihood of leakage.

In case, if you ever encounter the leak situation, keep the following in mind:

1) Please maintain an upright posture when using. Lying or leaning will cause oil leakage.

2) If you find oil leakage when opened a new package, please contact our service team.

Contact us if you have received damaged or faulty orders. We’ll sent out the replacement on your next purchase if warranty was granted.

Nicotine is a powerful compound that acts as a stimulant in small doses. In larger doses or through repeated use, it can cause other side effects

So like other nicotine-containing products, using RELX may cause side effects such as dizziness, nausea, or throat irritation, especially for those who are not accustomed to nicotine. It’s easy to regulate the nicotine you consume through your vape device. You can swap your e-liquid out for an e-liquid that doesn’t contain nicotine or cut your nicotine-infused e-liquid with one that doesn’t have any. If you experience adverse effects, consider adjusting your usage or seeking medical advice.

RELX devices typically use lithium-ion batteries, which have a limited number of charge cycles before their performance degrades. The exact limit may vary, depending on the vaping frequency.

 If you encounter charging issues with your RELX device, you can check if the charging port is clean, ensure the cable is properly connected, and try using a different charging source.

For Relx devices, you can also check the LED indicators:

  1. Blinking Red:

This is your RELX’s way to say that there is a simple problem. Either your RELX has a low battery or the pod has been inserted incorrectly. Or, if you have taken too many puffs, your RELX is letting you know to slow down a little.

  1. Abnormal Blinking in Another Way:

Your RELX could have some liquid inside it and is having an electrical malfunction.

Try cleaning and “reverse puffing” (blowing out) to clear any vape juice blockage.

 RELX devices are typically designed for simplicity, they donot offer temperature or wattage customization. They are often designed to provide consistent performance.

Relx  prioritizes the safety of their products. The main components of RELX e-cigarettes are glycerin, propylene glycol, nicotine, and flavors. Glycerin and propylene glycol are commonly used ingredients in fast food, and flavorings are also common in food. However, nicotine is contained in electronic cigarettes.


Generally, RELX pods are designed for specific models and may not be fully interchangeable between different devices. The pods are often tailored to fit a particular device’s dimensions and specifications. To be on the safe side, you can browse the pods’ merchandise details page, which lists the models it works with.

. All orders will dispatched in the next business day, We only use express post from Australia post office, depends on the delivery location, normally you’re expected to receive your order the next 2-3 business days.

Sure. For example, if you buy a Relx Infinity Device, you can choose different flavors of Relx Infinity Pods that are compatible with the device. It is a good choice for first buyers who want to try on different flavors with a device.

Yes, RELX may offer limited-edition or seasonal flavors from time to time. These flavors can provide variety and novelty to users. Please check back on our website regularly for the latest flavors.

On average, a RELX pod is designed to provide a certain number of puffs, typically ranging from 200 to 650 puffs, depending on the specific pod type and user behavior. Reduced flavour and less vapor are key indicators to look out for. Also, storing your vape well can affect the longevity of a RELX pod. So please always keep your Relx in a cool, dry location.

RELX devices are generally designed to be used with their own proprietary pods. Using third-party pods may affect performance, flavor, and device warranty. It’s advisable to use compatible pods for optimal results.

You’ll usually notice a decrease in vapor production, flavor quality, and throat hit as a RELX pod nears depletion.

RELX pods are generally designed for single-use and are disposable. Attempting to refill or reuse an empty pod may result in reduced performance and flavor quality. It’s recommended to replace empty pods with new ones.

Charging a RELX device with a power bank may be possible, but it’s recommended to use the original charging cable and adapter to ensure proper and safe charging.

The RELX device is designed to be reliable and to outlast our limited warranty. Unlike other e-cigarettes, RELX is not a disposable device and should be treated like an electronic device. Follow your city’s local recommendations for disposal of a lithium polymer battery.


RELX differentiates itself through its product design, flavor variety, technological features, and marketing strategies. When you choose RELX, you can expect the highest quality vaping products made with cutting-edge technology and modern minimalist designs.

Relx also aims to redefine your vaping experience, delivering softer, smoother pulls with longer use than what you can find elsewhere. 

Yes, there are typically age restrictions for purchasing RELX products, as well as other e-cigarette products. You must be of the legal smoking age in your region to purchase and use these products.

Some people use e-cigarettes, including RELX, as a tool to quit smoking. It can help you ease your tobacco craving. However, e-cigarettes are not officially approved as smoking cessation aids by most health authorities.


The main reason for addiction to cigarettes is the addictive effect of nicotine, which is also present in electronic cigarettes. This means that quitting smoking still requires your perseverance. It’s advisable to consult with a healthcare professional for personalized guidance.

Similar to traditional smoking regulations, using e-cigarettes, including RELX, may be subject to restrictions in certain public places. Check local laws and regulations to ensure compliance.

Individuals with allergies should exercise caution when using e-cigarettes. Some people may be sensitive to certain ingredients in e-liquids, such as flavorings. You can check the products’ ingredients on our website. Consult a healthcare professional if you have concerns.